Software Engineer
Juan Ignacio Castore Bergioli
Building
About
Software Engineer and UTDT graduate (GPA 9.13) specializing in advanced AI architectures: Agentic Workflows, RAG systems, and end-to-end automation solutions. Proven track record leading complex technical integrations in high-pressure startup environments. Bilingual Spanish/English (C1), with foundational German (A2).
Experience
AI Engineer — Operational Agent Lead
FEX (OpsTech Startup — AI-Assisted Legacy ERP Integration)
- ›Lead the development of FEX's Operational Agent, the company's flagship product: an AI system that ingests client-uploaded invoices and automatically processes them into their respective ERPs.
- ›Led technical integration with Bejerman (Thomson Reuters legacy ERP), resolving interoperability with undocumented on-premise SOAP/XML systems.
- ›Implemented an invoice auto-loading workflow that eliminated manual form-filling for 40% of processed invoices, reducing user time to 0 for those cases.[40% de facturas procesadas sin intervención del usuario]
- ›Designed and implemented a multi-role invoice approval workflow (inspired by GitHub PRs and SAP release strategies) for enterprise expense control.
- ›Implemented end-to-end logging and monitoring systems to ensure stability and performance of AI-driven features in production.
- ›Led a 100% AI-native development culture, making architecture decisions and accelerating delivery cycles through AI tooling.
Co-Founder & CTO
Orion Studio Automation
- ›Co-founded Orion, an automation consultancy focused on the insurance sector. Paying recurring client since the first quarter (insurance broker), with active conversations with Ar-Vida and Paraná Seguros insurers to scale the solution across their full broker networks.
- ›Designed and implemented a 5-tier entity resolution pipeline (canonical normalization, token subset/overlap analysis, Levenshtein fuzzy matching, LLM semantic validation) matching ~4,280 contacts against ~250 monthly policy renewals, targeting >90% match rate.
- ›Self-hosted cloud architecture: Hetzner VPS CX23 (Ubuntu 24.04) with Docker Compose (n8n + PostgreSQL 16 + Redis + Evolution API / WhatsApp gateway), Cloudflare zero-trust tunnel, automated daily backups to Google Drive. Migrated from a prior on-premise deployment on a repurposed personal machine.
- ›As CTO, I own infrastructure, major implementations, and server operations; I keep the platform stable enough that my co-founder (CEO) can directly edit specific n8n nodes and handle client needs without blocking on me.
Co-Founder & CEO
- ›Co-founded and lead strategically and technically a SaaS startup focused on digital onboarding automation.
- ›Designed and implemented a RAG system with a dynamic knowledge base using plain-text files as user-editable memory, with an index system for efficient contextual access.
- ›Developed an editable 'Agent Memory' feature, enabling direct context management and real-time customization of AI behavior.
- ›Defined the technical roadmap and scalable infrastructure aligned with user retention objectives.
Co-Founder & CTO
- ›Led full-stack development of a gastronomy ordering platform with scalable architecture (React, Node.js, Firebase).
- ›Designed and implemented RESTful APIs and integrations with Mercado Pago and Fudo.
- ›Managed the technical roadmap, real-user validation, and public product launch.
- ›Automated internal processes using Python and serverless architecture, improving operational efficiency.
Teaching Assistant
Universidad Torcuato Di Tella
- ›Teach practical classes and evaluate assessments in Algorithm Design, Computer Systems, and Introduction to Programming.
- ›Developed the ability to explain complex technical concepts clearly to diverse audiences — directly applicable to technical consulting and communicating with non-technical stakeholders.
Projects
Conversational AI Agent for Soyana (Undergraduate Thesis)
2025- ›Developed an autonomous sales agent using AI (Gemini, Whisper) to automate orders, integrated into Telegram and orchestrated with n8n on GCP (139 nodes, 11 use cases).
- ›Specialized multi-agent architecture: Router Agent, Conversational Agent, Order Validator — each with a focused task to optimize debugging and prompt performance.
- ›Automated 11 critical use cases including order intake with disambiguation, volume discounts, order history queries, and human handoff.
- ›Measurable result: customer lookup time reduced from 4 min to 30 sec (8× improvement); monthly catalog and weekly reminders fully automated.
mialquiler.app — Property Management SaaS
2025- ›Independently built a full-stack SaaS application (PostgreSQL/Supabase) to automate administrative management between landlords and tenants.
- ›Validated with a real user (multi-property landlord) who confirmed willingness to pay and provided feature prioritization feedback.
University Machine Learning Competition
2024- ›2nd place. Built an ML pipeline with CatBoost as the final model, including feature engineering, exploratory analysis, and hyperparameter tuning.
Skills
Languages
AI & Data
Cloud & Infrastructure
Backend & APIs
Frontend
Databases
Product & Methodology
Education
BSc in Digital Technologies (Major in Computer Science, Minor in Business)
Universidad Torcuato Di Tella
GPA: 9.13 / 10. Completed 39 courses (7 electives in AI, Infra, and Data Engineering — 7 beyond the 32 required to graduate)
Certified Tech Developer (Backend)
Digital House
Full scholarship by Mercado Libre and Globant
Electromechanical Engineering (3 years completed)
Universidad Nacional de San Juan
Transferred to Digital Technologies after discovering a passion for computing. Strong foundation in basic sciences and systems thinking retained from the engineering track.
Saint Paul — Bilingual English Program
Saint Paul (San Juan, Argentina)
Bilingual foundation underpinning current C1 proficiency.